Join Lobyco and help shape the future of retail technology
At Lobyco, we're on a mission to help retailers build stronger customer relationships through world-class loyalty, personalization, and digital engagement solutions. Trusted by leading retailers around the world, our platform powers millions of daily customer interactions.
We're looking for a Presales Engineer/Solution Consultant to bridge the gap between customer business needs and our technology. You'll partner closely with Sales, Product, Customer Success, and Engineering to design compelling solutions, lead technical conversations, and help customers understand the value of the Lobyco platform.
If you enjoy combining technology, consulting, and customer engagement, we'd love to hear from you.
What you'll do
• Partner with Account Executives throughout the sales cycle to qualify technical requirements and
shape winning solution strategies.
• Lead discovery workshops to understand customer business challenges, technical environments,
and potential client success criteria.
• Design “solution architectures/Integration architecture” that leverage the Lobyco platform to meet customer needs.
• Deliver engaging product demonstrations tailored to customer use cases.
• Prepare technical proposals, solution documentation, and responses to RFPs/RFIs.
• Act as the trusted technical advisor for customers during evaluations and proof-of-concepts.
• Collaborate with Product and Engineering to communicate market feedback and influence product direction.
• Support smooth handovers from Sales to Professional Services and Customer Success after
contract signature.
• Stay current on retail technology trends, loyalty, mobile apps, CDP, CEP, CRM, personalization, and digital commerce.
What we're looking for
• 5+ years of experience in Presales, Solution Consulting, Sales Engineering, Technical Consulting, or a similar customer-facing role.
• Strong ability to translate business challenges into technical solutions.
• Experience presenting software solutions to business and technical stakeholders.
• Excellent communication and workshop facilitation skills.
• Comfortable discussing APIs, integrations, cloud architecture, and enterprise software
ecosystems.
• Ability to simplify complex technical concepts for non-technical audiences.
• Strong analytical and problem-solving skills.
• Willingness to travel occasionally to support customers and sales opportunities.
Nice to have
• Experience with SaaS platforms.
• Knowledge of retail, promotions, loyalty, CRM, digital marketing, or customer engagement
platforms (CEP/CDPs).
• Experience with mobile applications and Onmi-channel API-based integrations.
• Familiarity with cloud platforms such as Azure or AWS.
Our Values
At Lobyco, our values guide how we work. We are humble professionals who listen to our customers and do our utmost to help them succeed. We are rooted in a Danish business culture where we value a flat hierarchy and an informal tone, and we are strong believers in collaboration and trusting each other to take ownership and deliver on our promises.
If you think you would be a fit for the role, please do not hesitate to reach out to Michaela Cornes, who is running this recruitment process: michaela.cornes@robertwalters.com.au