The Changing Face of Grocery Customer Engagement

December 2, 2024
2
min read
The Changing Face of Grocery Customer Engagement

Gone are the days of paper flyers! Today’s customers demand much more, and grocers must turn to digital media strategies in order to keep up with their expectations. Although it may seem overwhelming at first, there are several strategies grocers can use to stay ahead. The following article offers a deep dive into approaches like end-to-end loyalty programs, retail media, and optimized checkout experiences.

To discover how to remain competitive in the market and foster long-lasting customer loyalty, read the full article here.

More News

Lobyco Asia Loyalty Promotions Hub
October 23, 2025
5
min read

Lobyco Expands into Asia with INSCALE Partnership and New Hub in Kuala Lumpur

Lobyco is delighted to announce our expansion into Asia through a strategic partnership with INSCALE, marking an important milestone in our global growth journey.
Read more
Loyalty Retail Personalisation Gamification
August 5, 2025
5
min read

How Can Loyalty Apps Nurture Belonging?

The success of a loyalty app today requires looking beyond simple metrics. It’s not just about bigger baskets or increased visit frequency; it’s about how the experience makes customers feel.
Read more
Data-Driven Loyalty Grocery Retail Sustainability
July 30, 2025
2
min read

Many Consumers Increasingly Value Sustainability; Data-Driven Loyalty can Help Grocers Respond

For today’s consumers — especially younger generations — sustainability is increasingly a priority. They’re willing to change their behaviors but they don’t want to do it alone; they want retailers to take some responsibility, too.
Read more