Integration Lead / Technical Project Manager
Would you like to be part of an exciting journey in a truly international environment? Are you looking for an opportunity to create real business impact for leading retail clients across the world? Now you have the chance to do exactly that in a global Software as a service company!
Lobyco is a loyalty and promotions platform built by retailers, for retailers. Our modular SaaS platform helps retailers increase traffic, basket size, and customer loyalty through personalised offers, gamification, and AI-powered engagement.
What sets us apart is our retail DNA. Clients work side-by-side with passionate product, tech, and commercial teams who understand their world and co-create success with them.
If this sounds exciting, please continue to read.
Implement our great services with customers all over the world together with your cross-functional agile team#
Basically, your job is to be responsible for delivering and maintaining our services for some of our customers. To do that you need to be close to our customers – understanding how we can bring true business value to them through our services in close collaboration with a customer success manager.
Key words are explaining how the customers can implement our services and potentially the white label mobile app into their system landscape in a swift and effective way so that the customers can benefit from our services as fast as possible, while at the same time not jeopardizing quality and business value. But also knowing when to use Lobyco’s standard products and when to do adjustments and customer specific solutions – all with the overall purpose of keeping the customer happy and profitable for Lobyco.
You will be part of i an agile team based in several locations with approx. 7 people counting Backend and Mobile developers, QA and Scrum master. It is you who sets the direction, ensures that the development capacity is used the best way possible – both for Lobyco and for the customers. The team is responsible for both maintaining and expanding existing solutions with current customers as well as onboarding new customers.
Your primary tasks will be to:#
Communicate clearly to and with stakeholders – both with the customer and inside Lobyco partly through meetings (also onsite with customer) partly through different forms of reporting leaving no one unsure of current progress and priorities. Ideally, you should be able to grasp anything from explaining API contracts through understanding user flows to running a steerco with senior stakeholders from both tech and business from both client and Lobyco.
Prioritize your teams’ backlog ensuring the right mix of new features, minor improvements and bugs identified through incidents in production (which you of course will try to ensure never happens).
Scope features with a continuous focus on creating as much business value as possible.
Work together with Technical lead and Scrum master to plan the deliverables
Work together with our Customer Success team to ensure we can scope and estimate new potential features to our customers within short deadlines.
Keep track of overall roadmap, externally communicated deadlines and budgets. You will be part of our Customer Integrations department with a total of 7 integration teams similar to this.
You can look forward to a job where you have a major impact on our client’s business and to work with a product that is relevant for people around the globe – we all need to buy our groceries somehow.
So, who are we looking for?#
We are looking for a profile with great technical understanding and communication skills combined with a passion for digital solutions. As part of a scale-up environment, you must be able to handle ambiguity, make decisions and drive things forward without having detailed manuals and templates for everything. As you will be the link between customer requirements and colleagues with different professional and cultural backgrounds, you must be a very good communicator. You can “translate” commercial lingo so it makes sense to your technical colleagues and vice versa – and do it with a clear-cut definition of why, who, and when.
Additionally, your CV comprises:
A university degree at minimum bachelors’ level
2+ years of experience in a Technical Project Manager or Product Owner role or similar in an agile setup. Alternatively, you are an ambitious Developer or Project Manager with an urge to take on more responsibility and eager to learn
Knowledge of and/or motivation for building skills across grocery retail, digital solutions, UX and cloud
Very good English skills, written and spoken
A flexible mindset that accepts that sometimes you need to work outside normal working hours if it is required by customers in other time zones and potentially sometimes travel to client locations.
Your new workplace
Your new workplace is the Lobyco Hub centrally placed in Bucharest. We are a social bunch of people and expect you to take part in the office culture. We have weekly breakfast in the office and other social gatherings. We have an informal tone and a flat hierarchy, and you have the opportunity to impact how we work.
Curious for more? Have a look at our website/LinkedIn etc. You can also contact VP of Integrations Søren Westh, +45 2677 7066
We will evaluate applications as they come in, so send your application to ro@lobyco.com sooner rather than later.
Born from retail, with the DNA of the shop floor, we exist to bring retailers and customers closer together by making loyalty easy, personal, and impactful.
We’re here to reinvent retail by empowering retailers with the tools to deliver personalized, digital-first experiences that grow loyalty, increase engagement, and drive long-term value—for both businesses and shoppers.
Our pride lies not just in our platform, but in our people retail-savvy, highly skilled teams who thrive on co-creating success with clients to make loyalty come alive in their business.
We aim to be diverse in all manners when getting new people onboard in our journey, and therefore encourage applications from all backgrounds, communities and industries.