Lobyco's Insights

Customer loyalty is vital for long-term business success. It enables companies to focus on strengthening existing relationships rather than constantly acquiring new customers.

Welcome to our series ‘Winning Christmas’, where throughout December, we’ll spotlight some of our clients and show how they use our solutions and technology to stand out and succeed in this busy season. Each week, we’ll provide insights into the features our clients leverage to win Christmas.

The most direct cause of customer loyalty is a business's ability to deliver tangible value at every touchpoint, supported by a strong digital strategy that optimises the customer experience.

Inflation is an uncertainty–especially for consumers and retailers. Why is becoming more digital as a retailer so important, and how can targeted, personalised promotions help you raise your customer loyalty.

Our team recently participated in The BIG Handshake (TBH) in Amsterdam, a must-attend event for loyalty experts and retail professionals.

What is customer engagement, and why is it crucial for your business? Read our insights and learn strategies on how to keep your customers engaged in your business.

Self-Checkout has been around for some time. But how did it start in the UK back in the early 2000s, and why is it still important for retailers today.

In RETHINK Retail’s latest report, "Shopper-Driven Innovation: The Next Wave of Grocery Trends," Lobyco is proudly featured for our pioneering approach to digital transformation in the retail space.

The 2024 Asia Pacific Loyalty Conference, held in Australia on the 7th & 8th of August, was a remarkable event bringing together loyalty professionals from around the globe.